Let’s meet if you have these skills:
- Communication and relational skills, initiative and curiosity;
- Orientation to details, high level of accuracy and efficiency, autonomy and organization;
- Ability to work as part of a team;
- Proactive and with initiative;
- Client & process improvement focused person;
- Previous experience in Credit Management, AR or Collections ( minimum 4-5 years)
- Fluent in English and German;
Key responsibilities
- Active participation to process and efficiency improvement projects;
- Researching and resolving account discrepancies;
- Generating reports and statements for internal use;
- Administration of customer credit files;
- Analysis and preparation of reports about credits;
- Discuss delinquent accounts resolution with internal parties;
- Provide supporting documentation and correspond with collections;
- Send all types of dunning letters to customer; block / unblock customer account when applicable;
- Dispute and resolution of outstanding payments for 1st, 2nd level and 3rd level;
- Processing claims. Customers and business users queries resolution;
- Month end closing specific activities;
- Engaging in ongoing educational opportunities to update job knowledge;
- Optimization of credit management processes;
- Maintenance of relationship with collection agencies, insurance companies, sales department;
Benefits
Joining us in Euromaster Business Service Center is going to be an amazing career opportunity for you but also a chance to work in a great team.
Enjoy the benefits of working with us:
- Learning opportunities that will help you develop your competencies for the future;
- Attractive salary and benefits package (performance bonus, meal tickets, canteen deduction, medical subscription, 7 Card, other discounts);
- A flexible schedule, with the possibility to work from home.
Fill in the form and upload your CV here