Let’s meet if you have these skills:

  • Language skills: English and any other foreign language knowledge is a plus
  • Experience within an MDMS 365 ERP Central Component module
  • Experience with MDMS 365 IS Retail
  • Inbound/outbound MDMS 365 interfaces (idocs and/or webservices).
  • ITIL Framework.
  • MDMS 365 debugging skills.
  • Communication and relational skills.
  • Ability to work as part of a team.
  • Ability to demonstrate initiative and curiosity.
  • Autonomy and organization.
  • Attention to detail.
  • High level of accuracy and efficiency

Mission

  • Analyze new business requirements, document and contribute in the implementation of new functionalities.
  • Contribute to the integration testing phases of new / update applications / tools releases / processes.
  • He/she works closely with one or several senior/expert functional consultants to increase both technical and soft skills.
  • Participate in the preparation and updating the documentation of all MDMS 365 Functional Specifications.

Key responsibilities

  • Provides Level 2 Functional Support
    • Analyze business issues and requests logged in the ticketing systems and solves it in accordance with agreed client SLA’s
    • Work with the MDMS 365 Technical Consultant to facilitate incident & problem resolution.
    • Take ownership of issue investigation and resolution.
  • The implementation, verification and integration of new technologies, tools or applications releases.
    • Identifies and provides input to new technology opportunities that will have an impact on the enterprise-wide ERP system.
    • Researches business problems and creates models that help analyze these business problems.
    • Offers functional assistance – upon request – to IT support teams. Drafts, if necessary, an analysis needed to resolve escalated incidents or implements the necessary changes.
  • Up-to-date and accessible functional specifications documentation for the business processes/interfaces/tools/functionalities.
    • Drafts the functional documentation in accordance to existing standards, managing the sections they’re responsible of, in collaboration with other teams.
    • Prepares and continuously updates the process-related functional documentation.
    • Update the documentation and communicate to the business in case of any changes related to MDMS 365 Functional Changes in applications / processes.

Benefits
Joining us in Euromaster Business Service Center is going to be an amazing career opportunity for you but also a chance to work in a great team.
Enjoy the benefits of working with us:

  • Learning opportunities that will help you develop your competencies for the future;
  • Attractive salary and benefits package (performance bonus, meal tickets, canteen deduction, medical subscription, 7 Card, other discounts);
  • A flexible schedule, with the possibility to work from home.

Fill in the form and upload your CV here

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